Messages

One email in a conversation, linked to the people it was between and their companies.

A message is one email in a conversation, with its sender, recipients, time, and text.

How it works

The sync sets each message's fields from Gmail:

  • Direction is Sent when the mailbox's own account sent it, and Received otherwise.
  • The text is plain. HTML email is turned into readable text.
  • Attachments are listed by name and size. Their contents stay in Gmail.

Continual matches the sender and recipients to your people by email address. About then names those people and their companies, and the message appears in their Activity for people who can read the mailbox.

Object: changes freely, and its history keeps the old values.

Fields

Conversation
Link to a conversation
Direction

Sent by the connection's own account, or received.

Received, Sent
From
Link to an address
To
Links to addresses
Cc
Links to addresses
Sent
Date and time
About

The people it was between, by their email addresses, and their companies.

Links to records
Subject

The email's subject line.

Text
Snippet
Text
Text

The message's plain text, as one text part.

List of group of values
Attachments

Files the message carries; their contents stay on the channel.

Each has name (text), mimeType (text), size (number), externalId (text).
List

Next steps