# To-dos

> How Continual asks for your attention: what a to-do is, your To-dos list, and how to work one in its own thread.

A to-do asks one person to act on one record, such as "Call Northwind back" or "Decide this change".
Your open to-dos wait under **To-dos** in your thread, and each one opens in a thread of its own.

## What a to-do is

A to-do lives under the record it is about, such as a deal or a quote, so anyone who opens that
record sees it. Continual gives people to-dos when it needs them, and people give them to each
other. Continual's own work is never a to-do.

Before it gives you one, Continual does the work it can, such as drafting the follow-up. Then it
writes a brief that leads with what it needs from you.

| Field       | What it holds                                                        |
| ----------- | -------------------------------------------------------------------- |
| Number      | Its number, such as `TODO-12`                                        |
| Title       | What to do, in a few words                                           |
| Description | The brief: what it needs and why                                     |
| Owner       | The person accountable for it                                        |
| Due date    | When it is due, if it is                                             |
| Attachments | Records to review for it, such as a quote                            |
| Replies     | Up to four answers offered when you open it                          |
| Resolution  | How it ended, in one line, such as "Offered 5% for a two-year term." |

A to-do moves through these statuses:

<Stages type="todo" />

A to-do that decides an [approval](/docs/concepts/approvals) closes when you approve or decline the
change, not before.

## Your To-dos

The message box in your thread has a switch, **Chat** and **To-dos**, which shows how many to-dos
wait. To change it, click it, or press <Kbd>⇧</Kbd> <Kbd>Tab</Kbd> in the message box.

Under **To-dos**, choose **Open** or **Done**, or search them. Open to-dos come in the order to take
them:

1. By due date, earliest first.
2. To-dos with no due date after those.
3. Then oldest first.

A snoozed to-do leaves the list until its snooze ends.

Coming: to-dos ordered by what is at stake, and by your goals.

## Work a to-do in its thread

Open a to-do, and its own thread opens, with the to-do at the top:

- Its title, and when it is due or how it ended.
- The brief, and the records to review. To see one, choose **Open beside** at the top right, or
  press <Kbd>⌘</Kbd> <Kbd>\\</Kbd>.
- The change it decides, if it decides one, with **Approve** and **Decline**.
- Its replies, until you first write.
- **Done** and **Snooze**.

Write in the to-do's thread to talk it through with Continual. It reads your words as being about
this to-do. Choose **Chat** at the top to go back to your main thread.

## Finish a to-do

The keys work when the message box is empty. On Windows, use the Ctrl key in place of ⌘.

| To                  | Do this                                             |
| ------------------- | --------------------------------------------------- |
| Complete it         | Choose **Done**, or press <Kbd>⌘</Kbd> <Kbd>↵</Kbd> |
| Snooze it           | Choose **Snooze**, or press <Kbd>Esc</Kbd>          |
| Answer with a reply | Click a reply                                       |
| Talk it through     | Write anything else                                 |

A snooze lasts until 9 AM tomorrow, your time. To snooze until another time, ask Continual, such as
"Snooze this until Monday."

## Replies

A reply is one of two kinds:

- **It says you did it**, such as "Sent it". It closes the to-do at once, with its resolution.
- **It asks Continual to act**, such as "Make it shorter". Continual works on it in the to-do's
  thread.

When the work is finished, Continual closes the to-do with a one-line resolution.

## To-dos outside the thread

To-dos are records. You also find them under the record they are about, and in the **To-dos** list
under **Records**. On the phone, they wait under **Inbox**.

<Cards>
  <Card
    title="Work through your to-dos"
    href="/docs/guides/work-your-to-dos"
    icon="check"
  >
    Clear what waits for you.
  </Card>
  <Card title="Approvals" href="/docs/concepts/approvals" icon="shield">
    Decide a change Continual proposes.
  </Card>
</Cards>
